Terms and Conditions

1. Introduction

Welcome to Zela Print Ltd. By accessing or using our website (https://zelaprint.com), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

2. Definitions

• “Company” refers to Zela Print Ltd.
• “Customer” refers to any individual or entity purchasing goods or services from the Company.
• “Goods” refers to the products offered by the Company, including but not limited to printed posters.

3. Orders

• Order Acceptance: All orders are subject to acceptance by the Company. We reserve the right to refuse any order without providing a reason.
• Order Confirmation: Upon acceptance, an order confirmation will be sent to the Customer via email.

4. Pricing and Payment

• Pricing: All prices are listed in pounds, dollars or euros and are subject to change without notice. Prices do not include taxes, shipping, or handling fees unless stated otherwise.
• Payment Terms: Payment is required at the time of order placement. We accept the payment options listed on the checkout page only.

5. Production and Shipping

• Production Time: Standard production time is 1-2 business days from order confirmation. This may vary based on order size and complexity.
• Shipping: Shipping times and costs vary based on the destination and shipping method selected. The Company is not responsible for delays caused by shipping carriers.

6. Returns and Refunds

• Defective Products: If a product is defective or damaged upon arrival, please contact us within 7 days for a replacement or refund.
• Order Cancellations: Orders may be cancelled within 1 hour of placement. After this period, cancellations may not be possible due to the custom nature of our products.

7. Intellectual Property

All content on the Company’s website, including images, designs, and text, is the property of Zela Print Ltd and is protected by intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

The Company’s liability is limited to the purchase price of the goods. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

10. Changes to Terms

The Company reserves the right to modify these terms at any time. Changes will be effective upon posting on our website.

11. Contact Information

For any questions or concerns, please contact us at:

Zela Print Ltd

70 HIGH STREET, HUNTINGDON, CAMBRIDGESHIRE, PE293DJ, UNITED KINGDOM.

Email: support@zelaprint.com

Phone: +44 7899536684

Privacy Policy

1. Introduction

Zela Print Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://zelaprint.com.

2. Information We Collect

• Personal Data: We collect personal information you provide directly to us, such as your name, email address, shipping address, and payment information.
• Automatically Collected Data: When you visit our website, we may collect information about your device, browsing actions, and usage patterns through cookies and similar technologies.

3. Use of Your Information

We use the collected information to:

• Process and fulfill your orders.
• Communicate with you regarding your orders or inquiries.
• Improve our website and services.
• Send promotional materials, if you have opted in to receive them.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: With vendors who assist in order fulfillment, payment processing, and website maintenance.
• Legal Requirements: If required by law or to protect our rights and property.

5. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict the processing of your data.
• Withdraw consent for data processing.

To exercise these rights, please contact us at [Contact Email].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Zela Print Ltd

70 HIGH STREET, HUNTINGDON, CAMBRIDGESHIRE, PE293DJ, UNITED KINGDOM.

Email: support@zelaprint.com

Phone: +44 7899536684